Refund policy

At TrendHarbor68, we are committed to providing high-quality pet toys and accessories. If you are not completely satisfied with your purchase, we offer a simple, transparent, and customer-friendly return process.

1. 30-Day Free Returns

We proudly offer FREE returns within 30 days from the date your order is delivered.

If your purchase doesn't meet your expectations, simply contact our customer support team to start a return.

2. Return Eligibility

To qualify for a return, items should:

Be returned within 30 days after delivery.
Be in good condition.
Include original accessories and packaging whenever possible.
Not be intentionally damaged or excessively worn.

3. Free Return Shipping

All eligible returns include free return shipping.

Once your request is approved, we'll provide return instructions and, where applicable, a prepaid return label or designated return address.

4. Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please provide:

Order number
Photos of the product
Photos of the packaging
Brief description of the issue

We'll arrange a replacement, refund, or another suitable solution at no additional cost.

5. Refund Processing

After receiving and inspecting your returned item, refunds will be issued to your original payment method.

Please allow 5–10 business days for your financial institution to process the refund.

6. Order Cancellation

Orders may be canceled before shipment for a full refund.

Once shipped, orders cannot be canceled but remain eligible under our 30-Day Return Policy.

Contact

TrendHarbor68

7239 W Luke Ave
Glendale, AZ, USA

Phone: 4806523972

Email: MckensieColten9676@hotmail.com

Terms of Service

Effective Date: January 1, 2022

Welcome to TrendHarbor68. By accessing or using our website, you agree to these Terms of Service.

Website Use

You agree to use our website responsibly and provide accurate information when placing orders.

Products

We strive to ensure that product descriptions, specifications, pricing, and images are accurate. Minor differences in appearance may occur due to lighting, screen settings, or manufacturing updates.

Orders

TrendHarbor68 reserves the right to refuse or cancel orders involving:

Pricing errors
Suspected fraud
Inventory shortages
Violations of these Terms

Payments

All payments are processed securely through trusted payment providers. We do not store complete payment card information.

Shipping

Free Worldwide Shipping
Estimated delivery: 7–10 business days

Delivery estimates may vary due to customs clearance, weather conditions, or carrier delays.

Returns

Eligible purchases are protected by our 30-Day Free Return & Refund Policy.

Intellectual Property

All content on TrendHarbor68—including logos, text, graphics, images, product descriptions, and website design—is protected by applicable intellectual property laws and may not be reproduced without written permission.

Limitation of Liability

TrendHarbor68 shall not be liable for indirect or consequential damages arising from the use of our website or products. Our maximum liability shall not exceed the purchase price of the affected order.